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Contct Info

Phone
01736 753 933
Email
training@dynamo-training.co.uk
Location
Unit D The Pattern Shop Trevoarn, Hayle Cornwall, TR27 4EZ

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Support and Wellbeing

Support is here

Your Wellbeing Matters.

We want every learner to feel safe, supported and able to succeed. If you are experiencing difficulties with your health, wellbeing, work, finances or studies, please speak to us as early as possible. We will listen, offer support and, where appropriate, help you access specialist services.

Your wellbeing will be discussed regularly during your apprenticeship, and support can be accessed at any stage.

01736 808978
safeguarding@dynamo-training.co.uk

Support That’s Always Within Reach.

Safeguarding

Worried About Your Safety, or Someone Else's?

01.
Carol Harker

Head of Quality, Curriculum & Data / Designated Safeguarding Lead

02.
Sanjeev Ohri

Chief Executive Officer & Safeguarding Support

03.
Liz Harper

Deputy Safeguarding Lead

04.
Matt Hosking

HR & Compliance Officer

emergency

Immediate Help

If you or someone else is in danger, or you cannot keep yourself safe, get help now.

Emergency
999

Life at risk, serious injury, immediate danger

NHS 111

Urgent, non-emergency health advice, including mental health support.

Samaritans
116 123

Free, 24/7
jo@samaritans.org

Safeguarding
Team

📞 01736 808978
safeguarding@dynamo-training.co.uk
Mental health & wellbeing

You Don't Need a Diagnosis to Ask for Help

Support for stress, anxiety, low mood, bereavement and everyday wellbeing.

01.
NHS Talking Therapies

Free NHS talking therapy for anxiety and depression. You can refer yourself.
nhs.uk — find your local service

02.
Mind

Advice on mental health problems and where to get help.
mind.org.uk · 📞 Infoline 0300 123 3393

03.
Cruse Bereavement Support

Support after the death of someone close.
cruse.org.uk · 📞 0808 808 1677

04.
The Mix (under 25s)

Free, confidential support for young people on any issue.
📞 0808 808 4994 — UK
themix.org.uk

05.
Beat

Support for eating disorders.
📞 0808 801 0677 — England
3pm–8pm, Monday to Friday
beateatingdisorders.org.uk

06.
Self-Help Resources

NHS Every Mind Matters — tips for sleep, stress and low mood.
nhs.uk/every-mind-matters

manage it all

Managing Your Apprenticeship

Balancing work, study and personal commitments can be hard — talk to us before it becomes overwhelming.

Struggling to keep on top of things?
Speak to your assessor. We can review your learning plan, offer additional support and work with your employer where appropriate.
Workplace Wellbeing
If your workplace is affecting your wellbeing or your ability to learn, let your assessor know. We'll work with you and your employer to find the support.
Financial wellbeing

Money Worries, Debt and Cost-of-Living Support

Citizens Advice

Free, confidential advice on money, benefits and work.
citizensadvice.org.uk

MoneyHelper

Free government-backed money and budgeting guidance.
moneyhelper.org.uk

StepChange

Free, expert debt advice and managed plans.
stepchange.org
Staying safe

Support if you are Being Harmed, Exploited, or Feel Unsafe

Support and trusted resources for anyone experiencing abuse, exploitation, addiction, online harm, hate crime, or modern slavery.

Domestic Abuse

National Domestic Abuse Helpline, free and 24/7.
0808 2000 247 · nationaldahelpline.org.uk

Women's Aid

Visit their website for support and live chat.
womensaid.org.uk

Men's Advice Line

Support for anyone experiencing domestic abuse.
mensadviceline.org.uk · 0808 8010 327

Substance Misuse

Change Grow Live and Talk to FRANK for drugs and alcohol.
changegrowlive.org — local service finder
talktofrank.com
0300 123 6600 — 24/7
Text 82111

Gambling

National Gambling Helpline, from GamCare.
0808 8020 133 · gamcare.org.uk

Online Safety

Report online abuse of a child (CEOP); cyber security (NCSC).
Make a report — CEOP Safety Centre
Report a scam website — NCSC

Hate Crime

Report hate crime, including anonymously, via True Vision.
report-it.org.uk
101 — non-emergency police

Modern Slavery

Modern Slavery & Exploitation Helpline.
08000 121 700 · modernslaveryhelpline.org

Radicalization (Prevent)

Worried someone is being drawn into extremism? ACT Early.
actearly.uk · 0800 011 3764

Full support directory

Quick Reference to the Organisations we Signpost

Quick Reference Support Directory
Organisation What it helps with Contact
Emergency Services Life-threatening emergencies, serious injury and immediate danger. 999
NHS Urgent Health Advice Urgent health advice, including access to the mental health option. 111 nhs.uk/111
Samaritans Free, confidential emotional support, available 24/7. 116 123 samaritans.org
jo@samaritans.org
Mind Infoline Mental health information, advice and guidance on where to get help. 0300 123 3393 mind.org.uk
NHS Talking Therapies Free NHS talking therapy for anxiety and depression. Self-referral is available. Find an NHS Talking Therapies service
NHS Every Mind Matters Practical advice and resources for sleep, stress, low mood and everyday wellbeing. nhs.uk/every-mind-matters
Cruse Bereavement Support Support following the death of someone close. 0808 808 1677 cruse.org.uk
The Mix — Under 25s Free, confidential support for young people on any issue. 0808 808 4994 themix.org.uk
Beat Support for eating disorders, for you or someone you care about. 0808 801 0677 — England 3pm–8pm, Monday to Friday beateatingdisorders.org.uk
Citizens Advice Free, confidential advice on money, benefits and work. 0800 144 8848 — England citizensadvice.org.uk
MoneyHelper Government-backed money, budgeting and financial guidance. 0800 138 7777 moneyhelper.org.uk
StepChange Free expert debt advice and managed debt plans. 0800 138 1111 stepchange.org
National Domestic Abuse Helpline Free support for people experiencing domestic abuse, available 24/7. 0808 2000 247 — Free, 24/7 nationaldahelpline.org.uk
Women's Aid Support and information for people experiencing domestic abuse, including live chat. womensaid.org.uk
Men's Advice Line Support for male victims of domestic abuse. 0808 8010 327 mensadviceline.org.uk
Change Grow Live Local support services for drugs, alcohol and related issues. changegrowlive.org
Talk to FRANK Information and support relating to drugs and alcohol. 0300 123 6600 — 24/7 Text 82111 talktofrank.com
GamCare / National Gambling Helpline Support and advice for gambling-related problems. 0808 8020 133 gamcare.org.uk
CEOP Safety Centre Online reporting for concerns about online abuse of children. Make a report — CEOP Safety Centre
NCSC Cyber security information and reporting scam websites. Report a scam website
True Vision — Hate Crime Reporting hate crime, including anonymously. 101 — non-emergency police report-it.org.uk
Modern Slavery Helpline Support and advice relating to modern slavery and exploitation. 08000 121 700 modernslaveryhelpline.org
ACT Early — Prevent Information and support if you are worried someone is being drawn into extremism. 0800 011 3764 actearly.uk
Disability Rights UK Information on disability rights, benefits and support. 0330 995 0400 — General office disabilityrightsuk.org
National Careers Service Free, impartial careers advice, CV and interview support. 0800 100 900 nationalcareers.service.gov.uk
Acas Free, confidential advice about employment rights. 0300 123 1100 acas.org.uk
Language support

Interpretation & Accessibility

Languages Other Than English

The National Domestic Abuse Helpline provides support in many languages, 24 hours a day, 7 days a week.
📞 0808 2000 247
National Domestic Abuse Helpline
NHS 111 also provides interpreters on request.

British Sign Language (BSL)

The National Domestic Abuse Helpline BSL service is available for people who use British Sign Language.
10am–6pm
Monday to Friday
Access the BSL service

Deaf, Hard of Hearing

Deaf, hard of hearing or speech-impaired callers can use Relay UK to contact the services listed on this page.
Dial 18001 before any of the telephone numbers listed.
Visit Relay UK

Office:

Dynamo Training Unit D The Pattern Shop Trevoarn, Hayle Cornwall, TR27 4EZ

Mail Us:

training@dynamo-training.co.uk

Phone No:

01736 753 933

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